Welcome to Sleep Cove, your trusted destination for luxury beds and bedroom furniture. We are delighted to serve customers throughout the United Kingdom. Please take a moment to review our shipping policy to understand how we ensure a smooth and reliable delivery experience.

1. Shipping Methods and Timeframes

We offer reliable and efficient delivery services to ensure your order arrives safely and promptly.

Free Standard Delivery:

Within 2–3 weeks
(Express delivery may be available at an additional cost)

Please note that delivery timeframes are estimates and may vary depending on product availability, delivery location, and external circumstances.

2. Shipping Charges

We offer FREE standard delivery on eligible orders. Additional delivery services or upgraded delivery options may incur extra charges depending on the selected service.

3. Order Processing

Once your order has been placed and payment has been successfully confirmed, our team will begin processing your order. This includes carefully preparing and packaging your items for delivery.

You will receive an order confirmation email along with delivery updates and tracking information once your order has been dispatched.

4. Tracking Your Order

Tracking information is provided for all dispatched orders, allowing you to monitor your delivery progress using the tracking number and courier tracking portal provided.

5. Delivery Process

Our trusted delivery partners will handle the transportation and delivery of your Sleep Cove order. Please ensure someone is available at the delivery address during the estimated delivery window.

If delivery cannot be completed, the courier may leave further instructions regarding re-delivery or collection.

6. Delivery Address

It is the customer’s responsibility to provide accurate and complete delivery information during checkout.

Incorrect or incomplete delivery details may result in delays or additional delivery charges.

7. Delivery Restrictions

Currently, Sleep Cove delivers within the United Kingdom only.

We are unable to deliver to:

• P.O. Boxes
• APO/FPO addresses
• International destinations

8. Delivery Delays

While we always aim to meet estimated delivery times, delays may occasionally occur due to circumstances outside our control, including:

• Severe weather conditions
• Public holidays
• Courier delays
• High demand periods

If delays occur, we will do our best to keep you informed regarding the status of your order.

9. Damaged or Faulty Items

In the unlikely event your order arrives damaged or faulty, please contact our customer support team within 24 hours of delivery.

We may request photographs of the damage to help us resolve the issue and provide an appropriate solution as quickly as possible.

If you have any questions regarding our Shipping Policy, please contact the Sleep Cove customer support team through our website or customer service email.

Thank you for choosing Sleep Cove. We look forward to providing you with a comfortable and enjoyable shopping experience.